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Privacy Policy

Last updated: [DATE]

Hex values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We do not collect personal data from visitors to our website, except for:

  • Login Information: Users voluntarily provide login credentials (such as usernames and passwords) to access our services.
  • Cookies: We use cookies strictly for authentication and session management to maintain a secure and functional user experience.
  • Device and Technical Data: We may collect limited technical information such as IP addresses, browser type, and operating system solely for security purposes, such as fraud prevention and system diagnostics.
  • Account Activity: We may log basic account activity, such as login times and failed login attempts, to enhance security and detect unauthorized access.
  • Legal and Compliance Records: We may retain minimal records necessary to comply with legal obligations, enforce our policies, or respond to security incidents.

We do not collect any other personal information, including browsing history, behavioral analytics, location tracking, or marketing data. Our website does not integrate third-party tracking tools or advertising networks.

2. Use of Cookies and Similar Technologies

Cookies are small text files stored on your device to enhance security and functionality. We use cookies exclusively for the following purposes:

  • User Authentication: To verify login credentials, maintain a secure session, and prevent unauthorized access.
  • Session Management: To ensure a seamless user experience while navigating our website and maintaining login states across pages.
  • Security and Fraud Prevention: To detect and prevent malicious activities, unauthorized logins, and other potential security threats.
  • Website Performance: To optimize website functionality, ensure system stability, and improve user experience.
  • Regulatory Compliance: To adhere to applicable legal and security requirements, ensuring compliance with data protection laws and industry standards.

We do not use cookies for tracking, advertising, analytics, or third-party data collection. Additionally, we do not sell or share cookie data with external entities.

You may disable cookies through your browser settings; however, this may affect website functionality, including login access and session stability.

3. How We Use Your Information

The limited information we collect is used solely for the following purposes:

  • Providing Access to Services: Verifying user identity for authentication and granting access to our platform.
  • Enhancing Security: Protecting user accounts, detecting unauthorized access attempts, and preventing fraud or other security threats.
  • Maintaining Website Functionality: Ensuring smooth operation, optimizing system performance, and troubleshooting technical issues.
  • Legal and Compliance Requirements: Complying with applicable laws, regulations, and legal obligations related to security, fraud prevention, and data protection.
  • Improving User Experience: Enhancing usability and ensuring an efficient and seamless navigation experience.

We do not sell, share, or use this information for marketing, advertising, profiling, or third-party purposes. Your data remains confidential and is used strictly to support the functionality and security of our services.

4. Data Security

We implement appropriate technical and organizational measures to safeguard the limited data we collect. These measures include:

  • Encryption: Protecting stored and transmitted data using industry-standard encryption protocols.
  • Secure Authentication Protocols: Implementing multi-layer authentication methods to prevent unauthorized access.
  • Access Controls: Restricting access to login credentials and technical data to authorized personnel only.
  • Regular Security Assessments: Conducting routine security audits, vulnerability testing, and system updates to mitigate potential threats.
  • Fraud Prevention: Monitoring login activity to detect and prevent unauthorized access or suspicious behavior.

Despite these safeguards, no system is entirely secure. We encourage users to take necessary precautions, including:

  • Using strong, unique passwords for their accounts.
  • Enabling two-factor authentication where applicable.
  • Avoiding sharing login credentials with others.

If you suspect any unauthorized access to your account, please contact us immediately.

5. Third-Party Services and Links

Our website does not integrate third-party tracking services, analytics, advertising networks, or external data collection tools. We do not share or sell any user information with third parties.

However, our website may contain links to third-party websites or services for informational purposes. Please note:

  • These external websites are not governed by this Privacy Policy.
  • We do not control or take responsibility for how third parties collect, use, or protect your data.
  • If you choose to access third-party links, we recommend reviewing their privacy policies and terms before providing any personal information.

We are not liable for any data collection, security measures, or content provided by external websites. If you have concerns about third-party services linked on our site, please contact us for more information.

6. International Business Operations

Hex operates in the United States, the United Kingdom, and Canada. While we are in the process of incorporating in the UK, our commitment to privacy compliance remains consistent across all jurisdictions.

  • We adhere to applicable privacy laws and regulations in the regions where we operate, including but not limited to:
    • The General Data Protection Regulation (GDPR) for users in the UK and EU.
    • The California Consumer Privacy Act (CCPA) for users in California, USA.
    • Other relevant privacy and data protection laws in the United States and Canada.
  • Any data collected (limited to login credentials and authentication cookies) is processed and stored securely in compliance with these regulations.
  • Users accessing our services from different countries acknowledge that their data may be processed and stored in jurisdictions where privacy laws may differ from those in their home country.
  • We implement consistent data protection measures across all regions, ensuring that user information remains secure, regardless of location.

If you have any concerns regarding how your data is handled in your specific region, please contact us for further clarification.

7. Legal Compliance

We comply with applicable privacy laws and regulations in the regions where we operate, including but not limited to:

  • The General Data Protection Regulation (GDPR): Applicable to users in the UK and EU, ensuring transparency, security, and limited data processing.
  • The California Consumer Privacy Act (CCPA): Applicable to users in California, USA, providing rights regarding access to and control over personal data.
  • Other relevant privacy and data protection laws in the United States and Canada.

Since we do not collect personal data beyond login credentials and authentication cookies, users' rights under these laws may be limited in relation to our website. Specifically:

  • Right to Access, Correction, or Deletion: As we do not collect or store additional personal data, there is minimal user data to modify or erase.
  • Right to Opt-Out: We do not sell user data or share it with third parties, so opt-out provisions under laws like the CCPA do not apply.
  • Data Portability Requests: Given the limited data we store, there is no substantial personal data available for transfer.

If you have any privacy concerns or questions regarding legal compliance, please contact us for further clarification.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technological advancements.

  • Effective Date: Any modifications will be effective immediately upon posting the revised version on our website.
  • User Notification: While we may notify users of significant changes, it is the user's responsibility to review this page periodically for updates.
  • Continued Use: Your continued use of our website and services after any changes to this Privacy Policy constitutes acceptance of the updated terms.

If you have any questions or concerns about updates to this Privacy Policy, please contact us for further clarification.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: [CONTACT EMAIL]

Phone: [CONTACT PHONE]

By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy.